We do not offer on-site installation services, but we provide comprehensive installation guides with our products to help you set up your network switches easily.

After your order is confirmed, a tracking number will be sent via email within 5 business days. If you haven't received it, please contact our customer support for assistance.

If you need to change or cancel your order, please contact us within 24 hours of placing the order. Once the order has been processed and shipped, we will not be able to make any changes.

If your order is delayed, please check the tracking information provided in your confirmation email. If the tracking shows no updates or you have any concerns, feel free to reach out to our customer support team for assistance.

If you receive the wrong item or a damaged product, please contact our customer service team within 14 days of receiving your order. We will assist you in arranging a return or exchange to ensure you receive the correct product.